Privacy Policy

Privacy Policy

Last updated: 14 August 2025

Kleentech Sussex (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website kleentechsussex.co.uk or contact us via email at support@kleentechsussex.co.uk.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant privacy laws.

1. Information We Collect

We may collect and process the following information:

  • Personal information: name, address, phone number, and email address.

  • Service details: information about the services you request from us.

  • Website usage data: including IP address, browser type, and pages visited (via cookies and analytics tools).

  • Communication records: any correspondence between you and us via email or our contact form.

2. How We Use Your Information

We process your personal data for the following purposes:

  • To respond to enquiries and provide requested services.

  • To send quotations, invoices, and service updates.

  • To improve our website and customer experience.

  • To comply with legal obligations and resolve disputes.

3. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Contract – to provide you with our services.

  • Legitimate interests – to operate and improve our business.

  • Consent – where you have opted in to receive marketing communications.

  • Legal obligation – to comply with applicable laws.

4. How We Share Your Data

We do not sell your data. We may share it with:

  • Service providers (e.g., hosting providers, IT support).

  • Legal or regulatory authorities when required by law.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict processing.

  • Request a copy of your data in a portable format.

  • Withdraw consent for marketing at any time.

To exercise your rights, contact us at support@kleentechsussex.co.uk.

7. Cookies

Our website uses cookies to improve functionality and analyse website traffic. You can control cookie settings in your browser. See our Cookie Policy for details.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Kleentech Sussex
Email: support@kleentechsussex.co.uk
Website: kleentechsussex.co.uk