Terms & Conditions

Terms & Conditions

Last updated: 14 August 2025

These Terms & Conditions (“Terms”) govern your use of kleentechsussex.co.uk (“Website”) and the services provided by Kleentech Sussex (“we”, “our”, “us”).

By using our Website or booking our services, you agree to these Terms. If you do not agree, please do not use our Website or services.

1. About Us

Kleentech Sussex is a UK-based business providing gutter cleaning, gutter repairs, pressure washing, and property maintenance services.
Email: support@kleentechsussex.co.uk
Website: kleentechsussex.co.uk

2. Services

We provide:

  • Gutter cleaning and maintenance

  • Gutter repairs and installation

  • Pressure washing

  • Exterior property maintenance

Service availability is subject to location and scheduling. We reserve the right to refuse any booking.

3. Quotes & Pricing

  • All quotes are provided in good faith based on the information supplied by the customer.

  • Quotes are valid for 30 days from the date of issue.

  • Additional costs may apply if unforeseen work is required, which will be discussed before proceeding.

4. Booking & Cancellation

  • Bookings can be made via phone, email, or our Website contact form.

  • If you need to cancel or reschedule, please provide at least 24 hours’ notice.

  • We reserve the right to charge a cancellation fee if notice is not provided.

5. Payments

  • Payment is due upon completion of the work unless otherwise agreed in writing.

  • We accept cash, bank transfer, or other agreed payment methods.

  • Late payments may incur interest at 8% per annum above the Bank of England base rate.

6. Access & Customer Responsibilities

  • Customers must ensure safe and reasonable access to the property.

  • We cannot be held responsible for delays or incomplete work if access is restricted.

7. Liability

  • We are fully insured, including £4 million public liability cover.

  • We are not liable for pre-existing damage or issues caused by poor property condition.

  • We are not liable for delays or failures caused by events outside our control (e.g., severe weather).

8. Warranty

We guarantee our workmanship for 14 days after service completion for gutter cleaning and 3 months for repairs. This does not cover damage caused by weather, misuse, or lack of maintenance.

9. Website Use

  • The content of our Website is for general information only.

  • You may not reproduce, distribute, or commercially exploit our Website content without permission.

10. Privacy & Data Protection

We process personal data in accordance with our Privacy Policy.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Contact Us
For any questions regarding these Terms & Conditions, please contact us:
Kleentech Sussex
Email: support@kleentechsussex.co.uk
Website: kleentechsussex.co.uk